April 21st, 9:30am – 12:30pm, University of Waterloo, Stratford – $35.00
Dealing with Difficult People
April 28th, 9:30am – 12:30pm, Huron County Health Unit, Clinton – $35.00
Leading the Way – How to Make Positive Thinking Instinctive in your Workplace ©
May 12th, 9:30am – 3:00pm , University of Waterloo, Stratford – $50.00
(includes lunch – teams encouraged to attend)
Creating a Communications Strategy
May 26th, 9:30am – 12:30pm, Huron County Health Unit, Clinton – $35.00
Boosting your Organization’s Results
June 2nd, 9:30am – 12:30pm, University of Waterloo, Stratford – $35.00
Effective performance management results in the development of employees and maximizes their contributions to the organization. In this workshop, participants will learn how to engage in ongoing, two-way dialogue about expectations, priorities and performance.
By providing specific feedback, setting clear expectations and creating dialogue around strengths and growth opportunities, participants will create an effective performance management process for their team.
DEALING WITH DIFFICULT PEOPLE
Almost every organization has people whose personality, behaviour, attitude, work habits or other characteristics present an occasional or frequent challenge for those around them. This workshop will provide you with practical tools and skills to handle difficult people whether or not you have sufficient positional authority.
In this workshop, you’ll learn to distinguish between various types of difficult behaviour, and choose responses that have a high probability of succeeding rather than escalating a difficult situation. Develop analytical skills, specialized communication, confronting skills, interpersonal negotiating, coaching, plus stress and conflict management strategies.
LEADING THE WAY – HOW TO MAKE POSITIVE THINKING INSTINCTIVE IN YOUR WORKPLACE ©
This workshop is highly interactive and fun. Participants should dress comfortably as they will be moving around and taking part in hand on activities using a variety of materials.
It is suggested that teams from organizations attend, utilizing the workshop as a team development opportunity.
CREATING A COMMUNICATIONS STRATEGY
Regardless of your organization’s size, a communications plan should direct your focus, be measurable, create consistency and set rules for your delivery process across staff.
This workshop will guide your staff to think about communications in an entirely new way. It will improve the way you write, plan, deploy and measure your communications.
BOOSTING YOUR ORGANIZATION’S RESULTS
Leadership skills have a direct impact on successful business performance in measurable ways. Achieving business results means that leaders must understand and appropriately apply a range of leadership skills.
This course teaches leaders of any level, a proactive, strategic process they can apply to leverage their leadership skills so that organization objectives will be realized. Participants also determine goals and measurement methods that will help them track and demonstrate the results of their effective leadership.
To register, please contact PF Solutions:
or by email: