Connect Youth Ambassador Toolkit

Connect Youth Perth-HuronConnect Youth Perth-Huron is a website that offers access to valuable local resources, helping youth to make educated decisions about their lives. From small questions to complicated circumstances, Connect Youth can help provide answers.



PA Script:

Hey! Looking  for clubs or maybe for a job? Looking for info on quitting smoking or managing your weight? can help with all your questions and problems. Help is just a click away. Hey! Want to make a difference in the world? Are you bored? Do you ever feel sad, lost maybe stressed or need help managing your emotions? can help with all your questions and problems. Help is just a click away. Looking to gain community service hours and have no idea where to volunteer? Maybe you want to join a service club or try a new sport. can help with all your questions and problems. Help is just a click away. Hey! Need help with your homework or maybe getting your driver’s license? can help with all your questions and problems. Help is just a click away.


PSA Videos





Mental Health


Sexual Assault


Self Harm






Career Exploration


Healthy Living


Stories – How calling 211 has already helped youth

LGBT Support

Youth connects to LGBT programs near him

A youth was looking for support in the coming out process. He had a few friends at school who were supportive. After asking the caller some questions, 211 told the caller about the Parents and Friends of Lesbians and Gays (PFLAG) if his parents required support. 211 also described Prideline Durham and the LGBT Youthline which serves all Ontario. He was also interested in the history of the Church and Wellesley area so 211 referred him to the Lesbian and Gay Archives and the 519 Church Street Community Centre for more information.

Safe Shelter and Support

211 helps teens find safe shelter and support

A young sounding woman called 211 and asked if we could help her and a friend find shelter for the night. The 211 Specialist first asked where she was calling from and whether they were seeking a youth or adult shelter. We asked her how old she was. They were both 14 years old.  The 211 Specialist gently explained that they were both too young to be in the youth shelters and let her know that we would contact the after hours line for Family and Children’s Services who would help them get shelter tonight. The Specialist then asked if they were safe and unharmed and if she had enough time on her phone, as it might take a bit of time to make the connection. She said they were okay and willing to wait. 211 called the after hours number and spoke with the answering service, explaining the urgent need to be connected with a Family and Children’s Services worker.  While waiting for the worker to call back, the 211 Specialist spoke with the caller, gently probing as to what had happened and she explained that her friend needed to leave the family home due to violence and that she was staying with her as a support.  She also admitted that things were not very good at her home either.  She was worried about being connected with a formal service and we assured her that they would be helping them get into a safe place for the night. The worker called in after only a couple of minutes and we explained the situation to her before warm transferring the teen caller to the worker.

Joy's Story

Joy’s Story September 1, 2012

“Change started when I realized that it was up to me to ask for help.” Struggling with clinical depression, self-harm and a family in turmoil is how Joy recalls most of her teenage years. Joy felt her family home was no longer a healthy environment, so at the age of 17 she left home. On her own, she went off her medication and found herself spiralling downward with thoughts of suicide. Soon, Joy was hospitalized. This became the turning point when she accepted that with the right medication and support she could live a stable and healthy life. “With the right strategies, amazing friends and mentors, and access to counselling at places like the Youth Action Centre, I learned to manage my mental illness – so it does not manage me,” explained Joy. During her darkest days, the Youth Action Centre provided Joy with emotional support, access to basic needs, and most importantly people she could trust and rely on. Throughout it all, she has persevered. Her resilience and determination combined with the right support has helped Joy to not only manage her mental illness, but also to heal and emerge more resilient than ever. Today Joy is thriving. She is enrolled in the Child and Youth Worker program at Fanshawe, working for Youth Opportunities Unlimited and educating others about the complexities of mental illness. From short-term crisis to more chronic conditions, mental health issues not only impact individuals like Joy, but our entire community. By offering early interventions and timely support we can help individuals keep relationships intact, maintain employment and prevent issues from escalating. It costs far less than more complicated solutions, and it’s the right thing to do.

Hunter's Story

Hunter’s Story March 22, 2012

“I was having a hard time in school because I learn differently. My tutor helped me with my reading and homework, and now I am doing better in school. But the part I like most about having a tutor – she makes learning fun!”

Luke's Story

Luke’s Story October 11, 2011

Change started when someone listened to me. High school was a rocky road; I was angry, getting into trouble, and at risk of not graduating. I challenged authority every chance got and did not even consider the consequences of my actions. I had totally dug myself in a hole. My vice principal contacted John Howard Society to have a one of their social workers connect with me. At first, I was reluctant to talk to Chris. But over time, I began to trust him and he became an important friend and mentor in my life. Chris helped me realize that if I did not make some changes, I was headed down a very destructive path. I learned how to communicate better with my teachers and parents and this lead to better relationships and success at school. The icing on the cake came on graduation day, when Chris was the one to hand me my high school diploma – something that seemed impossible a few years earlier. After graduation, I found a job in the manufacturing sector and have worked there for the past five years. Every year I contribute to the United Way campaign at my workplace – because without United Way and John Howard Society, I would not be where I am today.

Kyshia's Story

Kyshia’s Story May 7, 2012

Throughout all of our lives, we experience life changing moments. Moments that help shape and define who we are and how we contribute to the world around us. Often these moments happen during childhood as we grow and learn. Think back to your own childhood. Can you remember an experience or person that helped you become the person you are today? Perhaps it was an academic achievement or “making the team” that taught you that hard work pays off. Maybe you had a special teacher, mentor or coach that unlocked your potential and helped you to succeed. Research tells us that kids who have access to enriched programming like tutoring, recreational activities, camp and sports have better self-esteem, do better in school and strive for more from life. These are the keys to breaking the cycles that living in poverty creates. “It can be really hard to fit in when you’re a shy kid coming from a family without a lot of money. Camp changed who I am as a person and gave me the confidence and determination I needed to succeed. Now I am on my way to a career in social services so I can put my leadership skills to work and help others reach their potential.” – Kyshia A passionate advocate and volunteer, Kyshia uses the lessons she learned at Stevenson Children’s Camp every day. To graduate high school, students are required to complete 40 volunteer hours; Kyshia exceeded 300 hours through a range of social justice, mentoring and charitable initiatives. In recognition for her contributions to her community, Kyshia was nominated for a YMCA of Western Ontario Women of Excellence Award. At United Way we invest in a wide range of mentorship, recreational and leadership programs for children and youth that are proven to help at-risk kids reach healthy developmental milestones that are the essential building blocks for long term success. These programs help kids learn critical life skills like building healthy relationships, personal accountability and goal-setting. Where was Kyshia last summer? She was back at camp, putting her leadership skills to work as a Counsellor helping other kids reach their potential. She has her sights set on college where she will pursue a diploma in social services so she can continue to mentor and advocate for others. All because a little girl was given the chance to go to camp.


Click here to download these memes in ZIP format

Bullying 01

Connect Youth - Bullying

Bullying 02

Connect Youth - Bullying


Connect Youth - Bored

Body Positivity

  Connect Youth - Body Positivity


Connect Youth - Get Help  

Get Involved

Connect Youth - Get Involved  


Connect Youth - Pregnant

Sexual Assault

Connect Youth - Sexual Assault

Self Harm 01

Connect Youth - Self Harm

Self Harm 02

Connect Youth - Self Harm

Self Harm 03

Connect Youth - Self Harm

Self Harm 04

Connect Youth - Self Harm


Connect Youth - Volunteer

Possible Fundraisers and ways to get the word out:

  • Cupcake Sale
  • Bingo
  • Popcorn Sale
  • Pancake Breakfast
  • Fun Run/Walk
  • Haunted House
  • Fun House
  • Mini Golf Course


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